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From160US$ /night
Check-in
07Dec2025Select date
Check-out
08Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110
-
Near the beach
7.8
/10

Hotel Riu Emerald Bay offers a beachfront location with 24-hour all-inclusive service and over 1000 rooms. This family-friendly hotel features five onsite restaurants and a water park for guest enjoyment.

Rooms & Amenities

Rooms at Hotel Riu Emerald Bay include minibars and flat-screen televisions. Each guestroom provides air conditioning and an in-room safe. Some accommodations also feature private balconies with views of the Pacific Ocean.

Dining Options

Dining options at the Hotel Riu Emerald Bay highlight an American buffet breakfast with show cooking stations, Asian, Mexican, and Italian cuisine, available daily. Guests can enjoy meals at any of the five onsite restaurants or snacks throughout the day.

Leisure & Activities

Leisure activities include a complimentary water park, sports facilities, beach massages, and evening entertainment with shows and live music. The RiuLand kids' club offers supervised activities for children aged 4 to 12.

Business & Local Area

Hotel Riu Emerald Bay features conference rooms capable of accommodating over 400 people, suitable for meetings and events. Local attractions include the Mazatlán lighthouse and Brujas Beach, providing opportunities for exploration.

Must-do experiences

  • Savor fresh ceviche at El Muchacho Alegre by the beach.
  • Visit Mazatlán's Plazuela Machado for great art and dining.
  • Take a sunset walk along the Malecon, it's breathtaking!
  • Explore the colorful Mercado Pino Suarez for local crafts.
  • Watch a performance at the historic Angela Peralta Theatre.
View all

Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Car park
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Hairdresser

Sports & Fitness

  • Fitness centre

Services

  • Car hire
  • Laundry

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast

Children

  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Night club
  • Entertainment
  • Garden area
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • In-room safe
Show more

Location

Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110
Map view
Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110
Nearby
Beach
Beach - Riu Emerald Bay Mazatlan
20 m
Restaurants
Mr Lionso
1.2 km
Restaurant
Looney Bean Coffee Shop
1.0 km
Avenida Sabalo-Cerritos 3500 Zona Cerritos
Explore Mazatlan
Nearby Activities and Dining
Top Attractions
Activities
Dining
Entertainment
Aquatic Park Mazagua
11 minutes walking
A family-friendly water park featuring slides, pools, and play areas, perfect for a fun-filled day.
Playa Bruja
11 minutes walking
A beautiful beach known for its calm waters and great sunsets, ideal for relaxation and swimming.
Cerritos Beach
13 minutes walking
A popular surfing spot with stunning views, offering gentle waves for beginners and surfing lessons.
Surfing Lessons at Cerritos Beach
13 minutes walking
Surfing lessons available for beginners at this scenic beach, known for its ideal surf conditions.
Relaxation at the Spa
1 minute walking
On-site spa services offering massages and beauty treatments, perfect for unwinding after a day of exploration.
Looney Bean Coffee Shop
Looney Bean Coffee Shop
13 minutes walking
Charming café with specialty coffees and baked goods, ideal for breakfast or a light snack in a cozy setting.
Mr Lionso
Mr Lionso
15 minutes walking
Casual dining with local specialties, known for its vibrant atmosphere and delicious seafood dishes.
Cinemex X4D
10 minutes driving
A modern cinema offering the latest movies and immersive X4D experiences, perfect for a night out.
Prive Mazatlan
Prive Mazatlan
10 minutes driving
Stylish nightlife venue known for live music and DJs, providing a fun atmosphere for dancing and drinks.
Getting around
City Centre
Mazatlan15 min  ·  9.5 km
Airports
General Rafael Buelna (MZT)57 min  ·  37.5 km

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
Connor
United Kingdom, April  2025
5.0/10

My stay at Riu Emerald Bay was mostly enjoyable, with lovely dining options and a spacious room, though the pool area could get crowded at times, making it hard to find a spot. The service was friendly but sometimes a bit slow during peak hours.

Rooms
8.0
The room I stayed in was spacious and comfortable, offering a great view of the beach. It had everything I needed for a relaxing stay.
Service
6.0
The staff was generally friendly and helpful, but I did notice some delays during busy times, particularly at check-in.
Location
9.0
The resort is in a prime location, right on the beach, making it super easy to access the ocean and enjoy the beautiful sunsets.
Dining
9.0
Dining options were excellent! I particularly loved the delicious sandwiches available, and the variety kept meals interesting throughout my stay.
Facilities
7.0
Facilities were well-maintained, with great room service and helpful tour assistance, but I did miss having more leisure activities available.
Grace
United Kingdom, April  2025
5.0/10

My stay at Riu Emerald Bay was enjoyable overall, but there were a few hiccups along the way. The beach access and views were stunning, yet the dining options could use a little more variety.

Rooms
8.0
My room was spacious and well-appointed with lovely views. The comfortable bed made it easy to relax after a day by the beach.
Service
7.0
The service was friendly and attentive, especially the bell staff who helped with my luggage. However, the room service took longer than expected on a couple of occasions.
Location
9.0
The resort's location right on the beach was fantastic. It made accessing the ocean and sunsets so easy.
Dining
6.0
I enjoyed the dining options, especially the homemade pastries. Still, I found the menus a bit repetitive during my stay.
Facilities
7.0
The facilities were great, with plenty of shops and services available. I did notice a slight wait for dry cleaning services, which could be improved.
Liam
United Kingdom, March  2025
5.0/10

My stay at Riu Emerald Bay was mostly enjoyable, with stunning views and excellent food. The room was comfortable, but I found the check-in process a bit slow. Overall, the facilities were great, but there was a lack of prompt service in certain areas.

Rooms
7.0
The room had a lovely ocean view and was nicely appointed, making it a comfortable retreat after a long day. However, I did notice some minor issues with the cleanliness upon arrival.
Service
6.0
While the staff was friendly, the service felt a bit disorganized at times, particularly during peak hours. I expected quicker responses to my requests.
Location
9.0
The location of the resort is fantastic, right by the beach and with beautiful surroundings. I loved being able to walk along the shoreline.
Dining
8.0
The dining options were diverse and delicious, especially the homemade ice cream, which became my favorite treat. I enjoyed most of my meals there.
Facilities
8.0
The facilities were extensive with a range of activities and amenities available, though I wished for more prompt room service.
Camila
United Kingdom, January  2025
5.8/10

I had an overall great time at Riu Emerald Bay. The beach was stunning and just a few steps away, but the dining options could use a bit more variety. The staff were friendly and helpful, which really enhanced my stay.

Rooms
8.0
My room was spacious and clean, with a nice balcony view, making it a cozy retreat.
Service
9.0
The staff was attentive and friendly, always ready to assist with a smile, which basically made the trip even better.
Location
10.0
The resort is right on the beach, so I loved that I could easily access the sand and sea.
Dining
7.0
While the dining options were decent, I really wanted more variety in the menu, especially for snacks.
Facilities
8.0
Facilities like room service and dry cleaning were super convenient, and I really appreciated the option for tour and ticket assistance.
Elijah
United Kingdom, November  2024
6.0/10

Riu Emerald Bay was absolutely gorgeous with stunning ocean views, but some aspects could use a little update. The service was friendly but occasionally slow, which was a bit of a bummer. Overall, my stay was relaxing, though I faced a few hiccups that kept it from being perfect.

Rooms
7.0
My room was spacious and beautifully decorated. The ocean view was a highlight for sure, but the bathroom felt a bit dated.
Service
6.0
The staff were really friendly and eager to help, but there were times when wait times were a little long, especially at the pool.
Location
9.0
The location is prime, right on the beach with easy access to local hotspots. I loved being able to walk around and explore.
Dining
6.0
Dining was a mixed bag. The appetizers were delicious, especially the guacamole, but some main courses were hit or miss.
Facilities
8.0
Facilities were great with great amenities like poolside service and a solid gym. I appreciated the options for dry cleaning and room service.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Breakfast
The hotel Riu Emerald Bay provides visitors with a free continental breakfast. 
Year renovated:
2006
Number of floors:
20
Number of rooms:
716
Former name
Riu Emerald Bay
FAQs
About Hotel Riu Emerald Bay
What is the distance from Hotel Riu Emerald Bay to General Rafael Buelna Airport?
Hotel Riu Emerald Bay is located 40 km from General Rafael Buelna Airport, approximately a 38-minute drive.
How far is Hotel Riu Emerald Bay from Mazatlán's historic center?
The hotel is about 7 km from Mazatlán's historic center.
What dining options are available at Hotel Riu Emerald Bay?
The hotel features five on-site restaurants offering a variety of cuisines including Asian, Mexican, and Italian.
Are there any recreational activities available at Hotel Riu Emerald Bay?
Guests can enjoy five outdoor swimming pools, a complimentary water park, and access to sports facilities.
Does Hotel Riu Emerald Bay have a spa?
Yes, the hotel offers Renova Spa, which provides massages, body treatments, and facials.
What are the check-in and check-out times at Hotel Riu Emerald Bay?
Check-in is from 15:00 and check-out is by 12:00.
Is parking available at Hotel Riu Emerald Bay?
Hotel Riu Emerald Bay offers free parking on-site for guests.
Are there facilities for children at Hotel Riu Emerald Bay?
The hotel features a kids' club and a children's play area for younger guests.
What amenities are included in the rooms at Hotel Riu Emerald Bay?
Rooms are equipped with air conditioning, flat-screen televisions, and minibars.
Is there nightlife available at Hotel Riu Emerald Bay?
Hotel Riu Emerald Bay offers access to a nightclub with live music events.
What language is primarily spoken by staff at Hotel Riu Emerald Bay?
The staff primarily speaks English and Spanish.
Does Hotel Riu Emerald Bay cater to business events?
Yes, the hotel has three meeting rooms that can accommodate events for up to 400 people.
What are the pool facilities at Hotel Riu Emerald Bay?
The hotel features five outdoor swimming pools and an indoor swimming pool.

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