Hotel Riu Emerald Bay, Mazatlan ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110

“The amazing beachfront view at Riu Emerald Bay captivated me daily.”view full review

Hotel Riu Emerald Bay offers a beachfront location with 24-hour all-inclusive service and over 1000 rooms. This family-friendly hotel features five onsite restaurants and a water park for guest enjoyment.

Rooms & Amenities

Rooms at Hotel Riu Emerald Bay include minibars and flat-screen televisions. Each guestroom provides air conditioning and an in-room safe. Some accommodations also feature private balconies with views of the Pacific Ocean.

Dining Options

Dining options at the Hotel Riu Emerald Bay highlight an American buffet breakfast with show cooking stations, Asian, Mexican, and Italian cuisine, available daily. Guests can enjoy meals at any of the five onsite restaurants or snacks throughout the day.

Leisure & Activities

Leisure activities include a complimentary water park, sports facilities, beach massages, and evening entertainment with shows and live music. The RiuLand kids' club offers supervised activities for children aged 4 to 12.

Business & Local Area

Hotel Riu Emerald Bay features conference rooms capable of accommodating over 400 people, suitable for meetings and events. Local attractions include the Mazatlán lighthouse and Brujas Beach, providing opportunities for exploration.

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Mazatlan 9.5 km

Airports

General Rafael Buelna (MZT) 37.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

“I truly enjoyed the variety of dining experiences available at the resort. The breakfast and dinner buffets were especially great, offering a wide selection of dishes. I was particularly impressed by the Asian restaurant, which was excellent, while the Italian restaurant also delivered a satisfying meal. Overall, the food quality exceeded my expectations for an all-inclusive resort.” view full review

Spacious and Comfortable Rooms

“The rooms at Riu Emerald Bay were quite spacious and featured comfortable beds. I loved that my room had a large layout, allowing for ample space to relax. Although I initially had an issue with the air conditioning being a bit noisy, the front desk was attentive and ensured it was fixed promptly. Once it was resolved, my stay was incredibly comfortable.” view full review

Awesome Pools and Beaches

“The pool areas were very nice and well-maintained. I particularly enjoyed lounging around the adult pool, which provided a peaceful atmosphere. The beachfront access was an added bonus, as I loved spending some time by the ocean, enjoying the perfect weather. The overall leisure facilities contributed greatly to a relaxing getaway.” view full review

Cozy Bedroom Experience

“I found my bedroom to be quite cozy and inviting. It was equipped with all the necessary amenities I needed. The room was impeccably clean, and I appreciated the attention to detail regarding the bedding and decor. The spaciousness of the room allowed me to settle in comfortably, making it feel like a home away from home.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Sundry/Convenience shop
Gift/Newsstand
Hairdresser
Beauty salon

Sports & Fitness

Fitness centre
Tubing
Golf course
Billiard tables

Services

Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Shops/Commercial services
Bell staff/Porter
Computer connection

Dining

Continental breakfast
Restaurant
Poolside snack bar
Snack bar
Coffee/Tea in lobby
Free breakfast
Buffet breakfast

Business

Conference room

Children

Paid babysitting/ Child services
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Night club
Entertainment
Garden area
BBQ facilities
Television in lobby
Spa & wellness centre
Sauna
Jacuzzi
Treatment room

Room features

Air conditioning
In-room safe
Rooftop terrace

Location

Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110

Map view

Av. Sabalo-Cerritos #3404 - Zona Costera, Mazatlan, Mexico, 82110

City landmarks

Landmark

Aquatic Park Mazagua

880 m

Landmark

Almar

730 m

Beach

Playa Bruja

880 m

Landmark

Witches Beach

880 m

Landmark

Playa Cerritos

1.1 km

Landmark

Avenida Sabalo Cerritos

2.1 km

Beach

Cerritos Beach

1.9 km

Landmark

Playas de Mazatlan

1.9 km

Event hall

Mazatlan International Center

3.4 km

Landmark

Centro de Usos Multiples

4.0 km

Island

Bula

4.1 km

Beach

Playa

4.1 km

Night club

Classico Mazatlan

4.4 km

Night club

Prive Mazatlan

4.4 km

Landmark

Paco's Reserva de Flora y Fauna

4.4 km

Landmark

Aries Fleet

4.3 km

Landmark

Cinemex X4D

4.3 km

Landmark

Playa punta del sabalo

4.3 km

Landmark

Cinemex Platino

4.3 km

Landmark

Sailing Mazatlan

4.4 km

Landmark

Bibi Fleet

4.6 km

Mall

Liverpool

4.7 km

Landmark

El Cid Golf & Country Club

4.9 km

Landmark

Mazagua

6.5 km

Landmark

Baluarte Bridge

6.7 km

Nearby

Beach

Beach - Riu Emerald Bay Mazatlan

20 m

Restaurants

Mr Lionso

1.2 km

Restaurant

Looney Bean Coffee Shop

1.0 km

Avenida Sabalo-Cerritos 3500 Zona Cerritos

Reviews and Ratings

Feedback from previous guests about their experience.

Connor

United Kingdom, April 2025

5.0/10

My stay at Riu Emerald Bay was mostly enjoyable, with lovely dining options and a spacious room, though the pool area could get crowded at times, making it hard to find a spot. The service was friendly but sometimes a bit slow during peak hours.

Rooms

8.0

The room I stayed in was spacious and comfortable, offering a great view of the beach. It had everything I needed for a relaxing stay.

Service

6.0

The staff was generally friendly and helpful, but I did notice some delays during busy times, particularly at check-in.

Location

9.0

The resort is in a prime location, right on the beach, making it super easy to access the ocean and enjoy the beautiful sunsets.

Dining

9.0

Dining options were excellent! I particularly loved the delicious sandwiches available, and the variety kept meals interesting throughout my stay.

Facilities

7.0

Facilities were well-maintained, with great room service and helpful tour assistance, but I did miss having more leisure activities available.

Grace

United Kingdom, April 2025

5.0/10

My stay at Riu Emerald Bay was enjoyable overall, but there were a few hiccups along the way. The beach access and views were stunning, yet the dining options could use a little more variety.

Rooms

8.0

My room was spacious and well-appointed with lovely views. The comfortable bed made it easy to relax after a day by the beach.

Service

7.0

The service was friendly and attentive, especially the bell staff who helped with my luggage. However, the room service took longer than expected on a couple of occasions.

Location

9.0

The resort's location right on the beach was fantastic. It made accessing the ocean and sunsets so easy.

Dining

6.0

I enjoyed the dining options, especially the homemade pastries. Still, I found the menus a bit repetitive during my stay.

Facilities

7.0

The facilities were great, with plenty of shops and services available. I did notice a slight wait for dry cleaning services, which could be improved.

Liam

United Kingdom, March 2025

5.0/10

My stay at Riu Emerald Bay was mostly enjoyable, with stunning views and excellent food. The room was comfortable, but I found the check-in process a bit slow. Overall, the facilities were great, but there was a lack of prompt service in certain areas.

Rooms

7.0

The room had a lovely ocean view and was nicely appointed, making it a comfortable retreat after a long day. However, I did notice some minor issues with the cleanliness upon arrival.

Service

6.0

While the staff was friendly, the service felt a bit disorganized at times, particularly during peak hours. I expected quicker responses to my requests.

Location

9.0

The location of the resort is fantastic, right by the beach and with beautiful surroundings. I loved being able to walk along the shoreline.

Dining

8.0

The dining options were diverse and delicious, especially the homemade ice cream, which became my favorite treat. I enjoyed most of my meals there.

Facilities

8.0

The facilities were extensive with a range of activities and amenities available, though I wished for more prompt room service.

Camila

United Kingdom, January 2025

5.8/10

I had an overall great time at Riu Emerald Bay. The beach was stunning and just a few steps away, but the dining options could use a bit more variety. The staff were friendly and helpful, which really enhanced my stay.

Rooms

8.0

My room was spacious and clean, with a nice balcony view, making it a cozy retreat.

Service

9.0

The staff was attentive and friendly, always ready to assist with a smile, which basically made the trip even better.

Location

10.0

The resort is right on the beach, so I loved that I could easily access the sand and sea.

Dining

7.0

While the dining options were decent, I really wanted more variety in the menu, especially for snacks.

Facilities

8.0

Facilities like room service and dry cleaning were super convenient, and I really appreciated the option for tour and ticket assistance.

Elijah

United Kingdom, November 2024

6.0/10

Riu Emerald Bay was absolutely gorgeous with stunning ocean views, but some aspects could use a little update. The service was friendly but occasionally slow, which was a bit of a bummer. Overall, my stay was relaxing, though I faced a few hiccups that kept it from being perfect.

Rooms

7.0

My room was spacious and beautifully decorated. The ocean view was a highlight for sure, but the bathroom felt a bit dated.

Service

6.0

The staff were really friendly and eager to help, but there were times when wait times were a little long, especially at the pool.

Location

9.0

The location is prime, right on the beach with easy access to local hotspots. I loved being able to walk around and explore.

Dining

6.0

Dining was a mixed bag. The appetizers were delicious, especially the guacamole, but some main courses were hit or miss.